John Doe
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The challenge of cutting expenses while maintaining service levels is one that many hospitals’ laboratories face. It is even more obvious as we move into a new stage of healthcare reform that puts a focus on costs and results. Creating and promoting a strong Service Excellence (SE) program that can identify opportunities and uphold quality is one of the keys to maintaining high service levels. Managing crowded laboratories and catering to various customers’ needs is a challenge we all face. We want to share some best practices with MLO readers that our organization, the University of Maryland Medical Center (UMMC), implemented through the SE program.
– Customer Service
– Professionalism and Accountability
– Human investment
– Relationship building, dialogue, and leadership involvement
– Utilization and Productivity
– Marketing, branding, and advocacy
Labs can boost volume and revenue (where appropriate), enhance customer satisfaction, and keep talent, which is becoming increasingly scarce, by committing to and putting all of the aforementioned into practice.
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– MBA Healthcare Medician
– MBA HR
– Alined Health science course
If you are searching for the best laboratory services near me, you should connect with Artiumwellness.com using the email below or contact number.
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